Privacy Policy
Privacy Policy
We are dedicated to safeguarding your personal data and take your privacy seriously. Our policy outlines how we collect, utilize, and retain your personal information. By using our website, you agree to the usage of your personal information in accordance with this policy.
Data We Gather
When you use our website, we gather different personal data from you. This may include:
- Your name, email address, and phone are among the contact details we require.
- To ensure timely delivery of your package, we need your full address and postal code.
- For payment processing, we will need your credit card number and billing address.
- You can track your package using the tracking number provide.
- We collect user information like your IP address, browser type, and pages you visit.
We receive personal information in the situations mentioned below indirectly from the following sources:
- When booking consignments, we receive delivery details.
- When booking consignments, we receive payment details.
How We Utilize Your Data
We process your personal data for the following reasons:
- To handle and ship out your orders.
- To keep you informed about your orders, and provide you with tracking information.
- To maintain your account, including managing payments and updating your details.
- To enhance our website and services by analyzing website usage data.
- To send you promotional content if you have given us permission to do so.
Our Data Sharing Policy
We might disclose your personal information to third parties in the following situations:
- To our delivery partners for the purpose of delivering your orders.
- To our payment processing partners for the purpose of processing your payments.
- To our marketing partners for the purpose of sending you customized promotional communications.
- To our IT service providers for the purpose of supporting and maintaining our website and systems.
- To our legal and regulatory advisors in case of a legal dispute or claim.
Data Retention
Your personal information is safely kept and protected. We will keep your data for the duration required to complete the intended purposes for which it was collected, as well as comply with any legal or regulatory obligations.
Your Rights Related to Data Protection
As per data protection laws, you hold certain rights including:
- Right of access: You can request us to provide you with copies of your personal information.
- Right to rectification: If you think any of your personal information is incorrect or incomplete, you can ask us to rectify it.
- Right to erasure: In certain circumstances, you can request us to delete your personal information.
- Right to restriction of processing: In certain circumstances, you can ask us to limit the processing of your personal information.
- Right to object to processing: In certain circumstances, you can object to us processing your personal information.
- Right to data portability: We can transfer your personal information to another organization or you in certain circumstances.
Exercising your rights will not incur any charges. Once you request, we have a month to respond to you.
Cookies
We utilize cookies and similar technologies to enhance your browsing experience and customize the ads and content displayed on our website. Our Cookie Policy provides more information on this.
International Data Transfers
There may be instances where we need to transfer your data to countries outside the European Economic Area (EEA) that may not have the same level of data protection as the EEA. However, we will ensure that appropriate measures are implemented to safeguard your personal data in such cases.
Updates to Policy
We reserve the right to update this Privacy Policy periodically, and we encourage you to review the latest version posted on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us